In this section you can enter the generic information about your request/project.
Mandatory fields are:
- Subject: a brief description of the issue and the one you will see in the tickets summary. Should be something which will help you quickly identify your request.
- Message: a detailed description of the issue,
- Project name: the name of the project you are working on or some name with which we can refers to your request,
- Excepted project deadline: we use this information to have some hint about the priority of this request
- Preferred study type: there are two possible options: only acquire images or add to them a complete test report. They differ for the time needed by our application engineer to carry out the tasks.
In case you have a budget limit for this project, you can answer yes to the non-mandatory field asking it, but in this case it will be necessary to specify a specific amount and the currency you use.